Privacy Policy
At Instict, your privacy is a priority. We are committed to protecting the personal and business data you share with us through our platform, services, and AI-powered solutions.
We collect certain information (like your name, email, company details, and business content) to create and maintain your AI agent, improve our services, and fulfil contractual obligations. This includes:
Basic identity and contact info
Website and business documentation you upload
Chat or voice interaction logs (if applicable)
Technical metadata (e.g. device, IP address)
We use this data only for clearly defined purposes such as delivering AI support, generating analytics, or improving functionality. We do not use your data to train public AI models, and we never sell it to third parties.
All data is encrypted both in transit (TLS 1.2/1.3) and at rest (AES-256). We comply with major privacy regulations including the GDPR, NDPA, and local data protection laws. You can access, edit, or delete your data at any time by contacting our Data Protection Officer.