


Logistics
Deliver Better Customer Experiences at Scale
Confirm Addresses Before Delivery
Confirm Addresses Before Delivery
Confirm Addresses Before Delivery
Automate Order & Package Tracking
Answer thousands of “Where’s my package?” inquiries instantly. Our AI integrates with your tracking system to provide real-time status updates, ETA, and live driver info across WhatsApp, email, SMS, or the web.
Automate Order & Package Tracking
Answer thousands of “Where’s my package?” inquiries instantly. Our AI integrates with your tracking system to provide real-time status updates, ETA, and live driver info across WhatsApp, email, SMS, or the web.
Automate Order & Package Tracking
Answer thousands of “Where’s my package?” inquiries instantly. Our AI integrates with your tracking system to provide real-time status updates, ETA, and live driver info across WhatsApp, email, SMS, or the web.
Reschedule & Redirect Deliveries via Chat
Reschedule & Redirect Deliveries via Chat
Reschedule & Redirect Deliveries via Chat
Voice & Chat Support for Missed Calls
Voice & Chat Support for Missed Calls
Voice & Chat Support for Missed Calls
Reduce Failed Delivery Costs
Most clients see their first automation live within 1–2 weeks, depending on complexity and the number of workflows.
Reduce Failed Delivery Costs
Most clients see their first automation live within 1–2 weeks, depending on complexity and the number of workflows.
Reduce Failed Delivery Costs
Most clients see their first automation live within 1–2 weeks, depending on complexity and the number of workflows.
Built for Speed, Scale & Security
Built for Speed, Scale & Security
AES-256 encryption for all conversations
NDPA and GDPR compliant
NDPA/GDPR compliant
API integration with routing, CRM, and dispatch systems
Real-time analytics and audit logs
Multilingual chat and voice support
Use Cases
01
Address validation via WhatsApp/SMS
02
Automated order tracking and live updates
03
Missed delivery rescheduling
04
Proof-of-delivery confirmation via AI
05
Pickup or drop-off appointment booking
06
FAQ resolution (timing, zones, rates)
07
Smart escalation to humans when needed
Use Cases
01
Address validation via WhatsApp/SMS
02
Automated order tracking and live updates
03
Missed delivery rescheduling
04
Proof-of-delivery confirmation via AI
05
Pickup or drop-off appointment booking
06
FAQ resolution (timing, zones, rates)
07
Smart escalation to humans when needed
28%
fewer failed deliveries with address confirmation
67%
Of redelivery requests handled by AI
60%
Drop in live support requests
40%
Faster resolution of delivery issues
Company
© 2025 Instict. All Rights Reserved.
Company
© 2025 Instict. All Rights Reserved.
Company
© 2025 Instict. All Rights Reserved.