Logistics

Deliver Better Customer Experiences at Scale

Confirm Addresses Before Delivery

Confirm Addresses Before Delivery

Confirm Addresses Before Delivery

Automate Order & Package Tracking

Answer thousands of “Where’s my package?” inquiries instantly. Our AI integrates with your tracking system to provide real-time status updates, ETA, and live driver info across WhatsApp, email, SMS, or the web.

Automate Order & Package Tracking

Answer thousands of “Where’s my package?” inquiries instantly. Our AI integrates with your tracking system to provide real-time status updates, ETA, and live driver info across WhatsApp, email, SMS, or the web.

Automate Order & Package Tracking

Answer thousands of “Where’s my package?” inquiries instantly. Our AI integrates with your tracking system to provide real-time status updates, ETA, and live driver info across WhatsApp, email, SMS, or the web.

Reschedule & Redirect Deliveries via Chat

Reschedule & Redirect Deliveries via Chat

Reschedule & Redirect Deliveries via Chat

Voice & Chat Support for Missed Calls

Voice & Chat Support for Missed Calls

Voice & Chat Support for Missed Calls

Reduce Failed Delivery Costs

Most clients see their first automation live within 1–2 weeks, depending on complexity and the number of workflows.

Reduce Failed Delivery Costs

Most clients see their first automation live within 1–2 weeks, depending on complexity and the number of workflows.

Reduce Failed Delivery Costs

Most clients see their first automation live within 1–2 weeks, depending on complexity and the number of workflows.

Built for Speed, Scale & Security

Built for Speed, Scale & Security

AES-256 encryption for all conversations

NDPA and GDPR compliant

NDPA/GDPR compliant

API integration with routing, CRM, and dispatch systems

Real-time analytics and audit logs

Multilingual chat and voice support

Use Cases

01

Address validation via WhatsApp/SMS

02

Automated order tracking and live updates

03

Missed delivery rescheduling

04

Proof-of-delivery confirmation via AI

05

Pickup or drop-off appointment booking

06

FAQ resolution (timing, zones, rates)

07

Smart escalation to humans when needed

Use Cases

01

Address validation via WhatsApp/SMS

02

Automated order tracking and live updates

03

Missed delivery rescheduling

04

Proof-of-delivery confirmation via AI

05

Pickup or drop-off appointment booking

06

FAQ resolution (timing, zones, rates)

07

Smart escalation to humans when needed

28%

fewer failed deliveries with address confirmation

67%

Of redelivery requests handled by AI

60%

Drop in live support requests

40%

Faster resolution of delivery issues

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© 2025 Instict. All Rights Reserved.

Connect with us

Stay updated with the latest news

© 2025 Instict. All Rights Reserved.

Connect with us

Stay updated with the latest news

© 2025 Instict. All Rights Reserved.