Finance

Unlock Intelligent Customer Experience at Scale

Automate high-volume support across every channel

Automate high-volume support across every channel

Automate high-volume support across every channel

Accelerate KYC and digital onboarding.

Most clients see their first automation live within 1–2 weeks, depending on complexity and the number of workflows.

Accelerate KYC and digital onboarding.

Most clients see their first automation live within 1–2 weeks, depending on complexity and the number of workflows.

Accelerate KYC and digital onboarding.

Most clients see their first automation live within 1–2 weeks, depending on complexity and the number of workflows.

Detect and respond to fraud in real time.

Yes! We support integrations with CRMs, project management tools, communication apps, and more — tailored to your stack.

Detect and respond to fraud in real time.

Yes! We support integrations with CRMs, project management tools, communication apps, and more — tailored to your stack.

Detect and respond to fraud in real time.

Yes! We support integrations with CRMs, project management tools, communication apps, and more — tailored to your stack.

Deliver global support in any language.

Not at all. Our team handles the setup, integration, and optimization. You just focus on your goals — we’ll automate the rest.

Deliver global support in any language.

Not at all. Our team handles the setup, integration, and optimization. You just focus on your goals — we’ll automate the rest.

Deliver global support in any language.

Not at all. Our team handles the setup, integration, and optimization. You just focus on your goals — we’ll automate the rest.

Built for compliance, privacy, and scale

Absolutely. We use enterprise-grade security practices and ensure compliance with major data privacy standards like GDPR.

Built for compliance, privacy, and scale

Absolutely. We use enterprise-grade security practices and ensure compliance with major data privacy standards like GDPR.

Built for compliance, privacy, and scale

Absolutely. We use enterprise-grade security practices and ensure compliance with major data privacy standards like GDPR.

Why Global Financial Teams Choose Us

Why Global Financial Teams Choose Us

One AI for Voice + Chat

Replace outdated IVRs and static chatbot scripts with dynamic, conversational AI that understands customer intent  and takes action.

Agentic AI

We train your AI on your policies, workflows, and regulatory docs not generic models. Responses are precise, reliable, and fully aligned with your brand.

Real-time fraud intelligence

Trigger security flows when high-risk intents are detected (e.g. “reset PIN”, “lost card”, “unauthorized charge”). Escalation is immediate.

Flexible integration with your systems

Plug into CRMs, loan management platforms, core banking systems, or external KYC and identity verification APIs.

Rapid deployment, no code required

Just share your knowledge base and goals then we handle setup, testing, training, and go-live in under 10 business days.

Key Challenges

01

Handle transaction and balance inquiries 24/7

02

Automate onboarding and KYC flows

03

Guide users through credit applications and eligibility

04

Respond to disputes and complaints in real-time

05

Send proactive alerts, reminders, and product education

06

Send proactive alerts, reminders, and product education

07

Escalate high-risk queries (e.g. fraud, PIN reset) automatically

08

Deliver multilingual support across regions and markets

09

Run customer feedback and CSAT collection campaigns

Key Challenges

01

Handle transaction and balance inquiries 24/7

02

Automate onboarding and KYC flows

03

Guide users through credit applications and eligibility

04

Respond to disputes and complaints in real-time

05

Send proactive alerts, reminders, and product education

06

Send proactive alerts, reminders, and product education

07

Escalate high-risk queries (e.g. fraud, PIN reset) automatically

08

Deliver multilingual support across regions and markets

09

Run customer feedback and CSAT collection campaigns

70%

Reduce support workload by up to 70%, freeing your agents to handle only complex or high-touch cases.

60%

Speed up onboarding by 60%, with automated document collection, form validation, and live eligibility flows.

3X

Boost fraud prevention by 3×, using AI-powered monitoring and behavioural triggers.

24/7

Expand global reach, offering 24/7 multilingual support across time zones and markets.

Built for Global Compliance

AES-256 encryption (data at rest)

AES-256 encryption (data at rest)

AES-256 encryption (data at rest)

TLS 1.3 (data in transit)

TLS 1.3 (data in transit)

TLS 1.3 (data in transit)

Role-based access control + full audit logs

Role-based access control + full audit logs

Role-based access control + full audit logs

Zero data used to train public models

Zero data used to train public models

Zero data used to train public models

GDPR readiness

GDPR readiness

GDPR readiness

Cloud, private VPC, or on-prem deployments

Cloud, private VPC, or on-prem deployments

Cloud, private VPC, or on-prem deployments

Connect with us

Stay updated with the latest news

© 2025 Instict. All Rights Reserved.

Connect with us

Stay updated with the latest news

© 2025 Instict. All Rights Reserved.

Connect with us

Stay updated with the latest news

© 2025 Instict. All Rights Reserved.